General Terms and Condition (GTC)

§ 1 Scope of application

For the business relations between Gitta and Ralf Peyn and the customer of the book "uFORM iFORM" offered here in English language and the software "selftest", the following terms and conditions in their version valid at the time of the order are exclusively applicable.

These General Terms and Conditions (GTC) apply to end consumers, not to commercial resellers.

§ 2 Conclusion of contract

The products presented here do not yet represent an offer to conclude a contract. They are merely a non-binding invitation for the customer to place an order.

Your order therefore represents an offer to Gitta and Ralf Peyn to conclude a sales contract. When you place an order, we will send you an electronic confirmation of your order (conclusion of a sales contract). Immediately afterwards you will receive a link to download and the invoice.

§ 3 Right of withdrawal

We would like to explicitly point out that Gitta and Ralf Peyn claims §356 para. 5 BGB for the products "uFORM iFORM" in English and the software "selftest". According to this, the execution of the contract starts before the expiry of the objection period. By agreeing to the contract (order), the customer thus loses his right to object.

Only, if inadvertently the acquired commodity is damaged, the software e.g. does not run, the eBook cannot be opened, the legal 14-day period for objection comes into force. You can write or call us to revoke the sales contract or to get a functioning product sent:

  • Gitta und Ralf Peyn

  • Im Anger 18

  • 29439 Lüchow
, Germany
  • Mail:

  • Telefon: ++49 (0) 5841 – 97 37 13-0

Consequences of revocation

If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (except for additional charges resulting from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date we receive notification of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this refund.

We may refuse to make a refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without delay and in any event within fourteen days at the latest from the date on which you notify us of the cancellation of this agreement. This period shall be deemed to have been observed if you send the goods before the expiry of the fourteen-day period. You shall bear the direct costs of returning the goods.

You shall only be liable for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary for testing the condition, properties and functionality of the goods.

If, instead of dissolving the purchase contract, you wish to exchange the product, we will send you the desired replacement product within 14 days after receipt of the damaged goods within the 14-day right of withdrawal.

§ 5 Prices and shipping costs

Our commodity prices are final prices in Euro. As a small business within the meaning of §19 UstG, Germany, Gitta and Ralf Peyn are exempt from the obligation to pay sales tax.

The delivery is free of charge.

§ 6 Terms of payment and delivery

The delivery is made on account in Euro. The invoice amount is due upon order confirmation.

§ 7 Retention of title

The delivered goods remain the property of Gitta and Ralf Peyn until the customer has paid the purchase price in full.

§ 8 Notice of defects and liability

The publisher is not liable for consequential damages or loss of profit. If there is a defect in the object of purchase, the statutory warranty regulations of §§ 434 ff. BGB (GERMAN CIVIL CODE) SHALL APPLY.

Notes on online dispute resolution:

In accordance with Art. 14 of Regulation (EU) No. 524/2013 on Online Dispute Resolution in Consumer Matters (so-called ODR Regulation), we are obliged to refer you to the link to the Online Dispute Resolution Platform (= OS Platform). The purpose of this OS platform is to settle disputes between consumers and online merchants in connection with purchase contracts or service contracts concluded online as quickly and effectively as possible.

Link to the online dispute resolution platform

Also in accordance with Art. 14 of the ODR regulation, we state our e-mail address in this connection for your knowledge:

§ 9 Data protection

Gitta and Ralf Peyn collect and use the personal data provided by you – such as name, address, e-mail address – in accordance with the provisions of German data protection law.

You will find detailed information in our data protection declaration.

§ 10 Miscellaneous

When using the delivered goods, the property rights of third parties, in particular copyrights, trademark rights and publishing rights of third parties must be observed. Place of performance for all obligations arising from the business relationship with the customer is Lüchow, Germany. Place of jurisdiction for merchants is Lüchow, Germany. The law of the Federal Republic of Germany shall apply to the assessment of all legal relations with the customer. Should any part of the contract or of these General Terms and Conditions of Business and Delivery be invalid, the validity of the contract or of these Terms and Conditions as a whole shall not be affected thereby.

If the customer is a merchant, a legal entity under public law or a legal special fund or if the customer has its registered office abroad, the place of performance for payment and delivery as well as the exclusive place of jurisdiction is Lüchow, Germany.